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Senior Director & Client Program Manager

Gothenburg, Vastra Gotaland County, Sweden

Client Relationships

Job Description

Who we are
We have a passion for new ideas that are changing the world in the healthcare sector. Cerner has been improving healthcare for more than 30 years. Our technology supports healthcare systems and hospitals, to be the best they can be and to deliver connected, safe care. Our mission is to relentlessly support our clients to define and deliver breakthrough innovation that will shape the healthcare of tomorrow. We’re leading the industry on enabling the shift from reactive care to proactive population health management through big data intelligence.

Join our amazing team and keep developing the healthcare sector for the better!


With over 20 years of experience delivering EMR systems in Sweden, we are now implementing our Millennium products in two of the three largest regions in Sweden, Region Skåne and Västra Götaland, positively impacting over a third of the Swedish population.

The role
As Senior Director & Lead Program Executive, located in Gothenburg, you will be the key leader of these programs, responsible for ensuring the investment in the programs achieves the anticipated benefits as outlined by the region. Your leadership team includes a Program Executive, an Engagement Executive, and other senior roles for each program. You will also be a part of the Nordic leadership team given the significant importance and impact of the role. You will report to the General Manager for the Nordics. The program is hugely influential on both the regional healthcare system and at a Nordics level. The success the programs will have a direct impact on future growth in the region. You will be the trusted advisor to the clients and delivery teams and be accountable for the creation of a shared governance structure with a shared vision of success, optimization of current and future roadmaps, and an overall focus on identifying outcomes and achieving value for all parties.

To be successful in the role it is crucial that you have held similar roles delivering complex full-suite implementations (Acute + Ambulatory) with a large number of internal and external stakeholders, including political interests. The successful candidate should have proven success managing programs incorporating multiple project leaders, both internal and external, and a number of organizational units with separate leadership structures (i.e., numerous hospitals, primary care centers, laboratory, and home care in the same system). This includes helping your team create and manage the end-to-end project plan in close connection with your client counterparts. You will have an understanding of organizational change management ensure best practices are used for program success. You will lead and develop a team to deliver the programs over the implementation’s lifecycle. You must have strong communication skills with demonstrated competency in sustaining positive relationships with client executives. You will need to have excellent presentation skills and be able to have an open dialogue with both Cerner and client executive leadership. Due to the nature of the project, the role demands a combination of strategic, tactical and operational responsibilities.

This position requires a cross-functional individual who is focused on the details but is also works strategically across the programs, region, and internal Cerner business units to drive high-quality program execution and continual improvement.

You will collaborate with cross-functional leaders including consulting, IP development, technology, sales, and support to ensure the program’s success.

If you’re out to change the world in ways that matter, we want to hear from you. As a Cerner Associate, you will be joining an inclusive, social and innovative workplace that has a strong emphasis on developing talent and promotion from within. You will be rewarded for your hard work with a competitive salary and benefits.

Working Environment

Hybrid & Onsite: Relocation Assistance Offered

This position offers a Hybrid & Onsite working environment. Meaning you will split working time between a Cerner office or client site and remote. If your current geographical location requires relocating, Cerner will offer relocation assistance to the specified location. #LI-Hybrid

Back to Description

Because It's Personal

Time: 2:57

Sales, Marketing & Strategy

Whether your strength lies in sales, relationship management, marketing or strategy, you will be driving positive change by communicating the value of solutions that help solve the world’s most complex health challenges.

About Sales, Marketing & Strategy

Additional Information

Working Environment Hybrid & Onsite: Relocation Assistance Offered
Relocation Assistance Available for this Job: Yes - Domestic/Regional or International


Basic Qualifications:
  • Bachelor's/Master's degree or equivalent relevant work experience
  • At least 10 years of project/program management, sales, consulting, or client relationship management work experience, meaning
    • Proven track record of working with leaders in large programs to create sustainable structures and governance that ensure program success.
    • Experience in taking a systematic approach to breaking down large, complex problems and leveraging the structure of the program to resolve the issue.
    • Proven leadership skills
    • Coaching ability and conflict resolution skills
    • Communication skills

Preferred Qualifications:
  • Excellent understanding of project management processes, governance and effective ways to utilize appropriately (PMP, Prince 2, Six Sigma, Agile knowledge or certification a plus)
  • Knowledge of program/project management tools and packages – Microsoft Project preferred
  • Excellent capability to bring together both client and company objectives into a singular plan
  • Excellent team-building capabilities in a diverse and ever-changing environment
  • Must live in the Gothenburg area in Sweden
  • Travel expectation is 25-40%
  • Fluent in English, knowledge of Swedish a merit

All employees must be legally authorized to work in the country where the position is located. If applicant lacks required authorization, work visa sponsorship may be available for this position.

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing

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