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Senior Solution Architect

Brisbane, Queensland, Australia

Job Description

As a Senior Solution Architect you will provide venue expertise during client engagement to deliver workflow and solution design to achieve defined benefits. You will be responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance. You will act as a primary consultant for the client’s solution troubleshooting, consultation and knowledge transfer while also cultivating and sustaining relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support. As a member of this team, you will resolve escalated problems and issues using solution knowledge and expertise. This will include resolving complex client concerns raised during installation, operation, maintenance or solution application, performing test script execution, and creating and participating in integrated testing.

Working Environment

Hybrid & Onsite: No Relocation Assistance Offered

This position offers a Hybrid & Onsite working environment. Meaning you will split working time between a Cerner office or client site and remote. If your current geographical location requires relocating, Cerner will not offer relocation assistance to the specified location. #LI-Hybrid

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Because It's Personal

Time: 2:57

Additional Information

Working Environment Hybrid & Onsite: No Relocation Assistance Offered
Relocation Assistance Available for this Job: No

Qualifications

Basic Qualifications
  • At least 8 years total combined related work experience and completed higher education, including:
    • At least 2 years healthcare information technology (HCIT) consulting, HCIT support and/or other client-facing or information technology (IT) solution work experience
    • At least 6 years additional work experience directly related to the duties of the job and/or completed higher education
    • High School Diploma
    Preferred Qualifications
    • Bachelor's degree or equivalent relevant work experience
    Expectations
    • Perform other responsibilities as assigned
    • Willing to work additional or irregular hours as needed and allowed by local regulations
    • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
    All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.
    Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

    Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
    If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing CernerCareers@cerner.com.

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