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Senior Sales Support Specialist

Sydney, New South Wales, Australia

Job Description

As a Senior Sales Support Specialist on the Technology and Sales Client Operations team, you will conduct sales process management activities within a defined territory, solution or market segment. You will model best practices for opportunity and forecast tracking within Cerner sales tools, prepare complex quotes and sales orders, and ensure accuracy based upon client requests, solution requirements and pre-negotiated terms. You will also manage fulfillment of executed sales orders, including orders for third-party equipment or sub-licensed software, educate clients on Cerner solutions, technologies and services, and facilitate client assessments and follow-up as needed. As a senior member of the team, you will contribute to sales managed events, including request for proposal (RFP) responses, demonstrations or reference visits, build and maintain relationships with vendors or industry partners in assigned market segments, help identify and establish process improvements, and support new associate onboarding and mentoring. We are excited for you join our growing team!

Working Environment

Hybrid & Onsite: No Relocation Assistance Offered

This position offers a Hybrid & Onsite working environment. Meaning you will split working time between a Cerner office or client site and remote. If your current geographical location requires relocating, Cerner will not offer relocation assistance to the specified location. #LI-Hybrid

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Because It's Personal

Time: 2:57

Additional Information

Working Environment Hybrid & Onsite: No Relocation Assistance Offered
Relocation Assistance Available for this Job: No


Basic Qualifications:
  • Bachelor’s degree or 4 years related work experience
  • Plus 1 year completed higher education and/or additional work experience directly related to the duties of the job including:
    • 1 year in sales, project/program management, event planning/management, healthcare information technology (HCIT) consulting, business operations and/or other client-facing or HCIT solution work experience
Preferred Qualifications:
  • Bachelor’s degree
  • At least 2 year of sales support, customer service or help desk support working experience

  • Willing to work additional or irregular hours as needed and allowed by local regulations
  • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
  • Perform other responsibilities as assigned
All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.
Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing

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