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Research Operations Analyst I (B)

Seoul, Seoul, Korea, Republic of

Job Description

  • Responsible for execution of research projects to the timing, budget and quality standards required and agreed with Research Services and/or clients
  • Responsible for handling enquiries from all sources pertaining to projects.
  • Involved in implementation of new systems to improve efficiency of processes
  • Responsible for vendor / supplier management
Key responsibilties include:

Project Management:
  • Supports process improvements in support of improved Client Satisfaction;
  • Supports process improvements with key suppliers
  • Contributes to the development, uses and implementation of project management tools and systems to ensure effective scheduling, resource management and on time completion of programs
  • Takes responsibility for implementing schedules and managing change
  • Mitigate project risk
Quality Control:
  • Quality control on deliverables associated with research programs
  • Ensures all QC standards are met by all related parties
  • Contributes to the continuous improvement of systems of quality and operations
  • Displays industry sector expertise
Supplier Management:
  • Works with Manager to develop a network of suppliers both within and outside of Kantar that meets the needs of regional healthcare team.
  • Negotiates effectively with suppliers to secure best costs and maximize cost effectiveness.
Financial Management:
  • Accountable for managing processes profitability to drive positive Gross Margin and profit
  • Leads continuous improvement to project processes to maximise project & company profitability
  • Drives efficient and timely invoicing and organisation of financial documentation
  • Develops accurate costs based on brief provided.
  • Proactively consults with key stakeholders
  • Communicate project requirements with internal and external suppliers and departments to gain commitment of all parties
  • Actively listens and communicates openly with clients, internal team, suppliers
  • Proactively communicate project status to all stakeholders on a timely basis.
Innovation and Continuous Improvement:
  • Explores new ways of working to offer better service to Kantar Health Network
  • Actively looks to simplify and improve processes, without compromising on quality.
  • Play active role in implementation of new systems to improve efficiency of process

Working Environment

Hybrid & Onsite: No Relocation Assistance Offered

This position offers a Hybrid & Onsite working environment. Meaning you will split working time between a Cerner office or client site and remote. If your current geographical location requires relocating, Cerner will not offer relocation assistance to the specified location. #LI-Hybrid

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Because It's Personal

Time: 2:57

Additional Information

Working Environment Hybrid & Onsite: No Relocation Assistance Offered
Relocation Assistance Available for this Job: No


Knowledge areas and experience:
  • At least 4 years working experience in project management.
  • Experience in working with Multi-country projects.
  • Experience in research or has understanding of research would be an advantage
  • Experience in sourcing and managing vendors.
  • In-depth understanding of the roles and responsibilities of suppliers /other agencies
  • Some knowledge of Healthcare Industry would be of great advantage.
  • Confident analysis and presentation skills
  • Strong administrative skills and outstanding organizational abilities
  • Excellent project management skills, including the ability to multi-task
  • Ability to solve problems
  • Excellent written and verbal communication skills
  • Attention to detail

All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing

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