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Services Operations Manager II (Sweden or UK based)

Gothenburg, Vastra Gotaland County, Sweden

Job Description

We are changing how people think about health and care. We have a passion for new ideas that are changing the world by the minute. Cerner has been improving health care IT for more than 30 years. We strive to deliver value in all we do and support organisations to provide the quadruple aim of healthcare. Our technology supports health care systems, hospitals, GPs and community services to be the best they can be and deliver connected, safe care. We’re leading the industry on enabling the shift from reactive care to proactive population health management through big data intelligence.

We are excited to announce that we are looking for Services Operations Manager II to join the International Operations Team.

As a Services Operations Manager II you will work with project leadership to understand project staffing requirements, develop project staffing plans using project requirements and practice data as well as recommend and communicate staffing assignments to associates, managers and project teams. You will also be responsible for documenting and tracking all open and committed resource assignments, forecasting possible at-risk projects or practicing resource constraints, analyse and report on key business metrics related to staffing and identify and support process improvements around resource staffing needs.

If you are out to change the world in ways that matter, we want to hear from you. As a Cerner Associate you will be joining an inclusive, diverse, social and innovative workplace that has a strong emphasis on developing talent and promotion from within. You will be rewarded for you hard work with a competitive salary and a host of additional benefits. We are happy to consider flexible working options for many of our jobs, and will always work with you to keep your work life and home life balanced.
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Because It's Personal

Time: 2:57

Additional Information

Virtual Eligible Job No
Relocation Assistance Available for this Job: No


Basic Qualifications:
  • Bachelor’s degree or 4 years work experience, plus:
  • 2 years of relevant work experience or higher education, including 1-year work experience in healthcare information technology (HCIT) consulting, HCIT support, business operations and/or other client-facing or HCIT solution.
  • Fluent in English
Preferred Qualifications:
  • At least a year of experience in recommending and communicating staffing assignments to associates, managers and project teams.
  • Resource management and/or business operations experience
  • Project Management experience

  • Willing to travel up to 80% as needed
  • Willing to work additional or irregular hours as needed and allowed by local regulations
  • Perform other responsibilities as assigned

All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing

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