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Senior Sales Support Specialist

North Kansas City, Missouri, United States

Job Description

As a Senior Sales Support Specialist on the Technology and Sales Client Operations team, you will conduct sales process management activities within a defined territory, solution or market segment. You will model best practices for opportunity and forecast tracking within Cerner sales tools, prepare complex quotes and sales orders, and ensure accuracy based upon client requests, solution requirements and pre-negotiated terms. You will also manage fulfillment of executed sales orders, including orders for third-party equipment or sub-licensed software, educate clients on Cerner solutions, technologies and services, and facilitate client assessments and follow-up as needed. As a senior member of the team, you will contribute to sales managed events, including request for proposal (RFP) responses, demonstrations or reference visits, build and maintain relationships with vendors or industry partners in assigned market segments, help identify and establish process improvements, and support new associate onboarding and mentoring. We are excited for you join our growing team!
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Because It's Personal

Time: 2:57

Additional Information

Virtual Eligible Job No
Relocation Assistance Available for this Job: No

Qualifications

Basic Qualifications
  • At least 5 years total combined related work experience and completed higher education, including:
    • At least 1 year of Sales, project/program management, event planning/management, healthcare information technology (HCIT) consulting, business operations and/or other client-facing or HCIT solution work experience
    • At least 4 years additional work experience directly related to the duties of the job and/or completed higher education


Preferred Qualifications
  • Bachelor’s degree
  • At least 2 year of sales support, customer service or help desk support working experience


Expectations
  • Willing to work additional or irregular hours as needed and allowed by local regulations
  • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
  • Perform other responsibilities as assigned
Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

As of March 31, 2022, as a condition of employment, all US-based employees must be fully vaccinated against COVID-19 unless a medical or religious exemption is approved.

Some Cerner positions may be obligated to comply with additional client-facing requirements and occupational health requests, including but not limited to, an immunization set, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.

EEO is the Law (English)
E-Verify Participation (English)
Right to Work (English)

EEO is the Law (Spanish)
E-Verify Participation (Spanish)
Right to Work (Spanish)

If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing CernerCareers@cerner.com.

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