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Services Operations Manager I

Kansas City, Missouri, United States

Job Description

Our Health Network Realization group is growing and hiring a Services Operations Manager I! In this role, you will work with project leadership to understand project staffing requirements to develop staffing plans that support the success of client projects. You will recommend and communicate staffing assignments to associates, managers and project teams; engage third-party resources as required to deliver client projects; document and track all open and committed resource assignments; and report on key business metrics related to staffing and utilization. Apply today to learn more about this opportunity!

Working Environment

Hybrid or Remote

This position offers a Hybrid or Remote working environment. Meaning if you live within a metro area of a Cerner office, you will split working time between a Cerner office and remote. If you are not within a metro area of a Cerner office, you can live and work in your current geographical location and work primarily remote. #LI-Hybrid #Remote

Back to Description

Because It's Personal

Time: 2:57

Additional Information

Working Environment Hybrid or Remote
Relocation Assistance Available for this Job: Yes - Domestic/Regional


Basic Qualifications
  • At least 5 years total combined related work experience and completed higher education, including:
    • 1-year healthcare information technology (HCIT) consulting, HCIT support, business operations, and/or other client-facing or HCIT solution work experience
    • 4 years of additional work experience directly related to the duties of the job and/or completed higher education

Preferred Qualifications
  • Bachelor's degree
  • Ability to collaborate with multiple internal teams and stakeholders
  • Organizational, scheduling, and time management skills are highly desired
  • Ability to work independently as well as in a dynamic team environment
  • Technical Problem-solving and issue-resolution skills
  • Ability to adhere to project deadlines
  • MS Teams, Zoom, or other team communication tools
  • Microsoft Office experience
    • Excel - Pivot Tables, basic formulas
    • Outlook

  • Willing to work additional or irregular hours as needed and allowed by local regulations
  • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
  • Perform other responsibilities as assigned
  • Must currently reside in, or relocate to, Kansas City, MO

Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, covid-19 vaccination, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.

EEO is the Law with Supplement (English)
E-Verify Participation (English)
Right to Work (English)
Pay Transparency Nondiscrimination (English)

EEO is the Law with Supplement (Spanish)
E-Verify Participation (Spanish)
Right to Work (Spanish)
Pay Transparency Nondiscrimination (Spanish)
If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing

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