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Delivery Consultant II - Ambulatory

Silver Spring, Maryland, United States

Job Description

As a Delivery Consultant II, you will consult with clinicians including Physicians, and Nurse Practitioners during implementations to deliver client-specific venue configuration, testing, and training. As a team member, you are responsible for consulting with clients on current workflows and configurations, upgrade implications, system changes, enhancements, and ongoing system maintenance. In addition, you will complete client-specific learning, education, adoption, and troubleshooting with appropriate tools, complete full solution builds with accountability for build quality score and follow-up actions, apply and suggest improvements to implementation methodology, and consult on complex configuration decisions. As a team member, you will develop and execute test plans and test script execution and note changes in end-user functionality while reviewing new defects, writing steps to test, outline information for change requests, and notify clients. Finally, your responsibilities will include navigating venues to resolve issues, propose mitigation strategies, and escalate when appropriate to solution and engagement while also leveraging internal and external resources to deliver problem identification and resolution.
Back to Description

Because It's Personal

Time: 2:57

Additional Information

Virtual Eligible Job No
Relocation Assistance Available for this Job: No

Qualifications

Basic Qualifications
· At least 5 years total combined higher education and related work experience including:
o At least 1 year of healthcare information technology (HCIT) consulting, HCIT support, and/or other client-facing or HCIT solution work experience
o At least 4 years higher education and/or additional work experience directly related to the duties of the job
Preferred Qualifications
· At least 1 year of experience with adult learning in a training, mentoring, or coaching capacity
· At least 1 year of experience with Cerner Millennium workflow and integration
Expectations
· Willing to work additional or irregular hours as needed and allowed by local regulations
· Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within the scope of the position
· Perform other responsibilities as assigned

Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

As of December 8, 2021, as a condition of employment, all US-based employees must be fully vaccinated against COVID-19 unless a medical or religious exemption is approved.

Some Cerner positions may be obligated to comply with additional client-facing requirements and occupational health requests, including but not limited to, an immunization set, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.

EEO is the Law (English)
E-Verify Participation (English)
Right to Work (English)

EEO is the Law (Spanish)
E-Verify Participation (Spanish)
Right to Work (Spanish)

If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing CernerCareers@cerner.com.

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