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Cash Collection Specialist

Brasov, Braşov, Romania

Corporate Operations

Job Description

With more than 150 employees in our Brasov office, we are growing and we want you to be a part of our team!

Cerner is looking for individuals that are interested in working at the intersection of health and technology. At Cerner, we’re continuously building on our foundation of intelligent solutions for the health care industry. Our technologies connect people and systems at more than 18,000 facilities worldwide, and our wide range of services support the clinical, financial and operational needs of organizations of every size. Leverage your expertise and join our mission by exploring our career opportunities.

As a Cash Collector you will manage the timely payment of client account balances through direct communication with clients throughout the UK and European regions. You will work with the Sales team to ensure client accounts are clean and payments are chased.
The role will require to work with various levels within the company, including Financial Analysts, Finance Directors, and Sales Executives, serving as the escalation point for client-facing billing, and cash collections for their clients.
The Cash collector will be part of a bigger European Finance team, closely working with Revenue Accountants that own the contracts from the invoicing and revenue perspective.

Your responsibilities:
  • Identify and lead process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment;
  • Engage client and internal sales partners for accurate cash projections and forecasts while providing exceptional customer service;
  • Communicate with external clients (CFO, CIO, Controller, IT Management) and internal stakeholders via email and phone as necessary to resolve problems and expedite payment;
  • Prepare weekly, bi-weekly and monthly reports for client engagement and payment;
  • Verify validity of complex client account discrepancies and resolve through approved reconciliation process and communicate findings with client;
  • Proactively review and resolve client finance questions / issues and escalate to leadership as appropriate;
  • Handle multiple large or complex client portfolios and adhere to specific client guidelines relating to settlement of an account;
  • Establish best practices for documentation of collection efforts.
Back to Description

Because It's Personal

Time: 2:57

Corporate

Supporting a broad workforce requires the best talent in every field. See how our legal, finance, human resources, learning and operations teams come together to enable our company's growth.

About Corporate

Qualifications

Basic Qualifications:
  • Bachelor's degree in Finance or Accounting or equivalent work experience;
  • Fluent in English and able to read complex contracts.
Preferred Qualifications:
  • Experience working in the Software or IT consulting sector would be an advantage;
  • Experience working in an International Company;
  • 2+ years of progressive, relevant work experience;
  • Experience with analytical tools (ie. spreadsheets and databases);
  • Proficient in Microsoft Office applications;
  • Customer service background.
Expectations:
  • Willing to work additional or irregular hours as needed and allowed by local regulations;
  • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position;
  • Perform other responsibilities as assigned.

Benefits Summary:

  • International work environment (offices in +25 countries);
  • Annual salary evaluation and compensation based on performance;
  • Private health insurance and retirement plan;
  • Opportunity to travel abroad accompanied by travel, medical and life insurance;
  • Reimbursement for sport activities and for glasses.

    Additional Information

    All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.

    Relocation Assistance Available for this Job:

    No

    Virtual Eligible Job

    No

    Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

    Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
    If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing CernerCareers@cerner.com.

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