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Support Technician

North Kansas City, Missouri, United States

Support

Job Description

Cerner is looking for a strong Support Technician to join our Associate Support Team! In the Support Technician role, you will be tasked with providing world class hardware advance exchange services for our clients. You will provide day-to-day technical support for end user hardware and software needs. You will troubleshoot as well as repair hardware devices, re-image Cerner devices, and provide logistical services for our clients. You will process defective devices and hardware and prepare them for return to manufacturers. As a Support Technician you will get the opportunity to work with clients on Advance Exchange device issues as well as provide local client on-site services. You will prioritize and escalate issues and requests, fulfill technical requests from end users or route, and use knowledge transfer forums to identify and resolve issues. If you're looking to join an exciting and growing company, please apply today!
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Cerner Jobs and Careers

Time: 3:01

Engineering & Technology

Innovation occurs everywhere but maybe you are also looking for a purpose. Nothing is more impactful than improving the health of others. Develop cutting edge technologies that have real meaning.

About Engineering & Technology

Qualifications

Basic Qualifications
  • Associate's degree or 4-year equivalent work experience
Preferred Qualifications
  • At least 1 year of office support, call center or phone support work experience
  • At least 1 year of Operating systems support work experience
Expectations
  • Perform other responsibilities as assigned
  • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security scope of position
  • Willing to work additional or irregular hours as needed and allowed by local regulations

Additional Information

Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.

Relocation Assistance Available for this Job:

No

Virtual Eligible Job

No

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.

EEO is the Law (English)
E-Verify Participation (English)
Right to Work (English)

EEO is the Law (Spanish)
E-Verify Participation (Spanish)
Right to Work (Spanish)

If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing CernerCareers@cerner.com.

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