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Solution Architect

Abu Dhabi, Abu Dhabi, United Arab Emirates

Support

Job Description

As a Solution Architect (Physician and Nursing) on the Support Services Organization, you will work in a team environment to provide functional and technical expertise to our clients. As you work with Cerner technologies, you will prioritize and plan issue resolutions both independently and in a collaborative and fast-paced team environment.

You will use your troubleshooting skills to preform investigations of front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally. Our Solution Architects are also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of an investigation. Your ultimate goal is incident resolution and application maintenance.
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Cerner Jobs and Careers

Time: 3:01

Engineering & Technology

Innovation occurs everywhere but maybe you are also looking for a purpose. Nothing is more impactful than improving the health of others. Develop cutting edge technologies that have real meaning.

About Engineering & Technology

Qualifications

Basic Qualifications:
  • Bachelor's degree in IT, HealthCare or related field, or equivalent relevant work experience
  • Experience working with Cerner Physician and Nursing solution, At least 5 years
  • Software implementation work experience, At least 3 years
  • Health care information technology work, At least 3 years
  • Customer service experience, At least 3 year
  • Fluent in English

Preferred Qualifications:
  • Experience working with Cerner Support Services, Atleast 2 years

Expectations:
  • Willing to participate in on-call rotation as needed
  • Willing to work 100% from the client site
  • Willing to travel up to 20% as needed
  • Willing to work additional or irregular hours as needed and allowed by local regulations
  • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
  • Perform other responsibilities as assigned

Additional Information

All employees must be legally authorized to work in the country where the position is located. If applicant lacks required authorization, work visa sponsorship may be available for this position.

Relocation Assistance Available for this Job:

Yes - Domestic/Regional

Virtual Eligible Job

No

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing CernerCareers@cerner.com.

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