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Support Operations Analyst

Bangalore, Karnataka, India

Information Technology

Job Description

Cerner is looking for a Support Operations Analyst. As a Support Operations Analyst, you will be responsible for managing user accounts, evaluate change and modification requests, implement electronic access for various clinical solutions and systems. This includes support of Enterprise Applications like Cerner’s Millennium, Soarian, Pharmacy, GE Centricity, Active Directory, Microsoft Exchange, PeopleSoft, and many other such applications.
In this role, you will also require to process end-user account requests with concerning service-level agreements while ensuring compliance with established policies and standards, you would serve as a liaison and interact with internal/external individuals and other work units at various levels, concerning technical and non-technical issues related to Cerner and third-party applications.

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Cerner Jobs and Careers

Time: 3:01

Engineering & Technology

Innovation occurs everywhere but maybe you are also looking for a purpose. Nothing is more impactful than improving the health of others. Develop cutting edge technologies that have real meaning.

About Engineering & Technology

Qualifications

Basic Qualifications:

• Bachelor’s or master’s degree in Computer Science or related field, or equivalent work experience
• At least 1 year of experience working on application support & technologies like Active Directory

Preferred Qualifications:

• At least 1-year experience working with provisioning on Healthcare IT products & automating through PowerShell, Visual Basic
• At least 1 year of working experience on MS Office products Word, Excel, Outlook

Expectations:

• Willing to work in evening shift to support US Clients (5:30 PM- 2:30 AM)

Additional Information

All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.

Relocation Assistance Available for this Job:

Yes - Domestic/Regional

Virtual Eligible Job

No

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing CernerCareers@cerner.com.

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