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Technical Support Engineer - Malvern

Malvern, Pennsylvania, United States


Job Description

Ready for a fascinating and thrilling challenge? Ready to enter the world of Healthcare-IT? Ready to be part of something that really matters? As a Technical Support Engineer in the Immediate Response Center (IRC) you are part of a Mission Critical team that supports software, hardware and system solutions.

After an intensive training period you will be able to work client's incidents independently and use your technical knowledge to understand the structure and location of an issue. You will be responsible for analyzing, documenting and solution of complex client tickets in a timely manner. You will be in close contact with other Cerner teams, and thus be able to work across teams for the benefit of our clients in one of the most complex fields of information technology.
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Cerner Jobs and Careers

Time: 3:01

Engineering & Technology

Innovation occurs everywhere but maybe you are also looking for a purpose. Nothing is more impactful than improving the health of others. Develop cutting edge technologies that have real meaning.

About Engineering & Technology


Basic Qualifications:

  • Bachelor's degree in CIS, MIS, Information Systems, Computer Science, Engineering, or related field, or equivalent relevant work experience
Preferred Qualifications:
  • Exposure in the following areas: Linux, Networking, AIX, Citrix, Windows, WebSphere Application Server, Oracle Application Server, Hadoop, SQL scripting or Cloudera

  • May be required to lift up to 20 lbs., i.e. server, network equipment
  • Willing to work additional or irregular hours as needed and allowed by local regulations

Additional Information

Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.

Relocation Assistance Available for this Job:

Yes - Domestic/Regional

Virtual Eligible Job


Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.

EEO is the Law (English)
E-Verify Participation (English)
Right to Work (English)

EEO is the Law (Spanish)
E-Verify Participation (Spanish)
Right to Work (Spanish)

If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing

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