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Support Technician

Denver, Colorado, United States

Support

Job Description

Cerner is looking for a strong Support Technician to join our Cerner Multum organization! As a Support Technician you will provide day-to-day technical support for end user hardware and software needs. You will also provide routine technical support for desktop, laptop, telecom and network systems, including hardware, application software, operating systems and connectivity; perform specific hardware and software maintenance, such as upgrades, virus scans, moving systems, and documenting changes in partnership with suppliers, if appropriate, using existing documentation; and troubleshoot hardware and software issues and document resolution. Also, you'll be expected to repair or replace defective equipment with support as needed; install, configure, and update end-user desktop and laptop software; and prioritize and escalate issues and requests when appropriate. Finally, your responsibilities will include fulfilling technical requests from end users or route when appropriate and using knowledge transfer forums to identify and resolve problems. If you're looking to join a growing company, please apply today!
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Cerner Jobs and Careers

Time: 3:01

Engineering & Technology

Innovation occurs everywhere but maybe you are also looking for a purpose. Nothing is more impactful than improving the health of others. Develop cutting edge technologies that have real meaning.

About Engineering & Technology

Strategic Business Units

Determine the strategic direction that Cerner takes as it enhances the effectiveness of health care with innovative solutions. Handle product management for a global enterprise. And create opportunity by bringing together a vast array of superior talent, resources and technologies.

About Strategic Business Units

Qualifications

Basic Qualifications
  • Associates Degree or equivalent relevant work experience
Preferred Qualifications
  • At least 1 year work experience in office support, call center or phone support
  • At least 1 year work experience in supporting operating systems
Expectations
  • Willing to work additional or irregular hours as needed and allowed by local regulations

  • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

  • Perform other responsibilities as assigned

Additional Information

Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.



Relocation Assistance Available for this Job:

Yes - Domestic/Regional

Virtual Eligible Job

No

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.

EEO is the Law (English)
E-Verify Participation (English)
Right to Work (English)

EEO is the Law (Spanish)
E-Verify Participation (Spanish)
Right to Work (Spanish)

If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing HRServiceCenter@cerner.com.

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