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Solution Operations Manager

Kansas City, Missouri, United States

Solution Strategy

Job Description

As a Solution Operations Manager on the Interop Client Management team, you will promote client satisfaction through achievement of maximum value, adoption and efficiency from Cerner solutions. You will manage relationships with key stakeholders across the client base for assigned solutions or venues, consult with clients in navigating Cerner, advocate for their needs and channel feedback appropriately. You will also identify and track client value statements and return on investment, identify reference clients and manage coordination of activity, and execute strategies to increase client solution adoption. As a Solution Operations Manager you have the opportunity to deliver client-facing communication, including email, newsletters, client council calls, workshops, and industry events. We are glad you are considering joining our team to make your impact on health and care!
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Cerner Jobs and Careers

Time: 3:01

Sales, Marketing & Strategy

Whether your strength lies in sales, relationship management, marketing or strategy, you will be driving positive change by communicating the value of solutions that help solve the world’s most complex health challenges.

About Sales, Marketing & Strategy

Strategic Business Units

Determine the strategic direction that Cerner takes as it enhances the effectiveness of health care with innovative solutions. Handle product management for a global enterprise. And create opportunity by bringing together a vast array of superior talent, resources and technologies.

About Strategic Business Units

Qualifications

Basic Qualifications
  • Bachelor’s degree in Information Systems, Health Care, Business Administration or related field, or equivalent relevant work experience
  • At least 3 years of health care information technology (HCIT) project management, client management or solution design work experience
  • Receipt of the appropriate government security clearance card applicable for your position
  • Due to the client contract you will be assigned, this position requires you to be a U.S. citizen
Preferred Qualifications
  • At least 1 year of Millennium/Cerner Solution working experience
  • At least 1 year of interfacing, data flows and IT infrastructure work experience
  • Working experience in the Healthcare Information Technology field
  • At least 1 year of managing client relationships
Expectations
  • Willing to travel up to 25% as needed
  • Willing to work overtime or irregular hours as needed and allowed by local regulations
  • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
  • Perform other responsibilities as assigned

Additional Information

Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States.

Due to specific client contract requirements, this position requires that the successful candidate be a U.S. citizen. Verification of employment eligibility will be required at the time of hire. The client contract also requires receipt of the appropriate government security clearance card applicable for the position.

Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.

Relocation Assistance Available for this Job:

Yes - Domestic/Regional

Virtual Eligible Job

No

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.

EEO is the Law (English)
E-Verify Participation (English)
Right to Work (English)

EEO is the Law (Spanish)
E-Verify Participation (Spanish)
Right to Work (Spanish)

If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing HRServiceCenter@cerner.com.

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