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Technical Support Engineer

Bangalore, Karnataka, India

Information Technology

Job Description

We are excited to hire a Technical Support Engineer with Immediate Response Center team (IRC). As a Technical Support Engineer within IRC you are responsible for monitoring system and application alarms through the Cerner alert monitoring tool. In this role you will be working on front end (windows server), back end (UNIX based servers), middleware and database of client systems. Additionally, you will need to troubleshoot the alarm as per the standard process and procedures and escalate and report the service or system outages to next level of associates or technical leads on need basis.

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Cerner Jobs and Careers

Time: 3:01

Engineering & Technology

Innovation occurs everywhere but maybe you are also looking for a purpose. Nothing is more impactful than improving the health of others. Develop cutting edge technologies that have real meaning.

About Engineering & Technology

Qualifications

Basic Qualifications

• Bachelor's or Master’s Degree in Computer Science, Computer Engineering, Software Engineering or related field, or equivalent work experience
• At least 1 year of experience of operating systems like Linux, Windows, VMS, HPUX or AIX
• At least 6 months of experience with monitoring solutions like Insight, Remedy and BMC Patrol

Preferred Qualifications

• Training, experience or certifications for multiple operating systems including Linux, Windows, VMS, HPUX or AIX

Expectations

• Willing to work in Night Shift

Additional Information

All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.

Relocation Assistance Available for this Job:

Yes - Domestic/Regional

Virtual Eligible Job

No

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.
If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing HRServiceCenter@cerner.com.

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